How do I participate?

Joining is easy! If you already have a ZoneIn account, you’re in. To create an account, just click the Create An Account button to get started. Once you're registered with our store, you can check your point balance by clicking the Get Rewards button on the bottom of your screen.

How can I earn points?

You can earn points by participating in any of our points promotions! Simply click on the "Get Rewards" tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

What can I redeem my points for?

Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just visit the "Get Rewards" tab to view all of our exciting reward options.

How do I redeem my points?

Simply visit the "Get Rewards" tab to view all of our great reward options and click on the reward you want to redeem your reward. Then, copy the coupon code from your reward and enter it at checkout! You can use as many reward coupons as you have available at a time!

How do I check my points balance?

Your up-to-date points balance is always displayed in the top of the rewards page. You can also click the "Get Rewards" tab at the bottom of your screen.

Does it cost anything to begin earning points?

Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the "Get Rewards" tab to get started.

Do I have to enroll or register in individual promotions?

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account!

How long will it take for points to post to my account?

You should receive points in your account within one business day once you complete a promotion!

Do my points expire?

Nope! Your points will never expire.

What happens to my points if I make a return?

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
Sound kind of confusing? Let's take an example: say you had previously spent $50 towards a "spend $100, earn 500 points" promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

How do I contact support if I have questions about my points?

Our team is ready and waiting to answer your questions about our rewards program! Just send us an email at hello@zoneincbd.com or give us a call at 1-866-223-0777 and we'll be in touch.

I'm very close to earning a reward. Can I buy extra points to get there?

We currently require you to have enough points to redeem any of the awards you see listed on the "Get Rewards" tab.

What if I don't want to receive promotional emails?

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the "Unsubscribe" button when you receive your next email.